Ross Reck and Associates

Account

Improving Your Popularity At Work- Some people, when they accomplish something at work, feel a strong need to tell others about it.
Bosses Who Say - As a boss, you can't make yourself successful. Instead, your success is determined by the efforts of the people who work for you.
Everyone Needs A Positive Nudge Once In A While- Too often we are bogged down by today's incessant burden of work and the negativism of the media.
The Road To Success Is Paved With Failures- Many people are afraid to try new things or take chances because they're afraid they might fail.
Fun Is A Key Component Of A Productive Workplace- We've all hear the cliché: "If you're having fun, you can't be working."
Fun is a Key Component of a Productive Workplace-
The Executive Lie- The biggest executive lie in the world goes something like this: "Our people are our most important resource."
Bad Bosses Drive Away Good Employees- The biggest single reason good employees leave their job is the treatment they recieve from their immediate boss.
A Positive Way to Get Noticed by Your Boss- Some people attempt to get noticed by their boss by calling attention to themselves--things they've accomplished, places they've been, things they own, people the know and so forth.
Setbacks Enable You Look At The World Through A New Set Of Eyes- Setbacks--those unfortunate events that impede our progress toward our goals--can be frustrating, as well as stressful and painful.
The Rougher The Road, The Quicker The Journey To Success- It's the roughest road that usually leads to success. Why? Because it's loaded with new challenges and experiences that enable you to learn, grow and expand your comfort zone.
Sage Advice For Achieving Your Dream: Hang In There- The road to achieving your dream is usually long and difficult with numerous obsatcles and setbacks along the way.
You Can't Soar With The Eagles Unless You're Willing To Take Risks- Letting go of things that are familiar, comfortable and secure is one of the hardest things for many people to do--it's called taking a risk.
Great Leaders Are Humble, Not Arrogant- Author, Jim Collins, conducted research on leaders who were able to take there respective companies from being "good" to being "great."
When You Stop Growing, You Stop Being Happy- Some of the happiest people I know are the ones who never stop learning and never stop trying new things.
You Must Have Loyal Employees Before You Can Have Loyal Customers- Most companies have the goal of building a loyal base of customers who come back again and again and enthusiastically refer new customers to them.
Acts Of Kindness Can Cancel Out Anger- When someone does something to make you angry, the last thing on your mind is to be kind to that person.
Always Behave As If Your Mother Were Watching- I had just boarded my connecting flight and was headed home. As I settled into my seat, I looked up and saw a famous business author/guru and his wife board the plane.
How To Turn A Boss Around--A Subscriber's Advice- Last week I asked you to share your advice concerning how to turn a boss around. The response below is full of excellent advice:
How To Turn A Boss Around- Recently I've received a number of emails that go something like this: "I work hard, but my boss doesn't ever seem to notice all that I do."
An Example Of A Great Reminder System- Saying "thank you" to someone for a job well done or paying them a compliment energizes that person which, in turn, makes you a more effective team leader, supervisor or manager.
Don't Let A "Garbage Truck" Ruin Your Day- Many people are like garbage trucks. They run around accumulating garbage in the form of frustration, anger, resentment and disappointment.
Life Is About Giving; Not Taking- Over the years, I've had a number of people tell me that life is a game of "give and take."
You Might As Well Embrace Change Because It's Going To Happen Anyway- It's truly amazing how many people resent even the smallest of changes.
An Example Of An Effective Manager- I have been reading the manuscript of your new book Instant Turnaround. The concept is so simple, yet it's amazing how most people do not understand it or have time for it.
Happiness Is A Journey, Not A Destination- The biggest lie on the planet is: When I get what I want, I'll be happy.
Many People Have Forgotten What It Takes To Have Fun- A number of studies have shown that many people are happier and more fulfilled in their offices than they are in their own homes.
Carrying A Grudge Is A Very Costly Activity- People who carry grudges don't seem to understand the high personal costs they suffer as a result.
Stop Thinking And Start Doing- Many of us tend to over-think things rather than do them.
Turn Your Customers Into Your Sales Force- Now available as a PDF Instant download for only $10 using any major credit card or your paypal account.
Every Day Is Special, So Make Sure You Treat It That way- For over seven years Regina Brett was a columnist for the Beacon Journal in Akron, Ohio. During that time she was diagnosed and successfully treated for breast cancer.
It's Never Too Late To Change- Early in 2007, Tom Coughlin, head coach of the New York Giants of the National Football League, was in danger of losing his job.
What Do I Do When I Get There? by Rod Collins- This book is an excellent guide for first time managers land supervisors.
Speed of Trust by Stephen M.R. Covey- Speed of Trust by Stephen M.R. Covey
A Lesson In Happiness From The Happiest Places In The World- A recent issue of "The Wall Street Journal" reviewed a book titled "The Geography of Happiness."
Negative People Are A Luxury That Most Businesses Can't Afford- Negative people who make nasty comments to belittle or supress those around them are a tremendous drain on the productivity of a business.
The High Cost Of Poorly Trained Supervisors- In their book, The Invisible Employee, Adrian Gostick and Chester Elton estimate the cost of employee turnover in America to be 1.7 trillion dollars annualy.
We Are Born To Be Kind- Recently I read a book titled The Power of Kindness by a world renownd transpersonal psychologist named Piero Ferrucci.
A Proven Formula For Success- While nearly everyone has an opinion on what it takes to achieve success, there are very few proven formulas. Thomas J. Watson, the founder of IBM offers us this one:
We Need To Give Failure More Respect: Success Can't Be Achieved Without It- One of life's more interesting paradoxes is this: Almost everyone wants to be a success while almost no one wants to fail. At the same time, it's the lessons we learn from our failures that pave the way to our successes.
As A Boss, You Can't Say Thank You Too Often- Some managers can be downright stingy when it comes to doling out "thank you's" to their employees for a job well done.
Planning for Positive Results - Anticipate What the Customer Wants from You- In order to give a customer those things that are going to motivate him to give you what you want in return, you have to know what his wants and needs are. Unfortunately, research shows that anticipating another person's wants and needs is not something most of us do well.
Planning for Positive Results - Know What You Want from the Customer- Again, this step might seem obvious, but it's one of those things that many people in selling do not do well.
Planning for Positive Results - Identify the People Who Stand Between You and Success- Those who stand between you and success (or failure) are the people you need to take through all four steps of the PRAM Model.
Planning for Positive Results - Clarify the Results to be Achieved- As trite as it might sound, it is this activity that focuses and crystallizes the rest of the planning process.
Planning for Positive Results - Introduction- Several years ago, I had the opportunity to listen to a speech given by the vice-president of marketing for a large food manufacturing and distribution company.
PRAM: The Universal Formula - Applying the PRAM Model to Selling- The next four chapters focus on the how-to's of each of the four steps of the PRAM Model as they relate to successful selling.
PRAM: The Universal Formula - Maintenance- Once an agreement has been formed and both parties part company with a solid commitment to follow through, there is still much that needs to be done.
PRAM: The Universal Formula - Agreements- Once the relationship is in place, the next step in the process is forming a Win-Win Agreement.
PRAM: The Universal Formula - Relationships- Once you've established your Win-Win Plan, you come to a step in the Win-Win Negotiation process that is often ignored: the development of Win-Win personal relationships.
PRAM: The Universal Formula - Plans- The first step in the Win-Win Negotiation process is the development of a Win-Win Plan.
PRAM: The Universal Formula - Introduction- This chapter introduces a model of the Win-Win Negotiation process.
Win-Win Negotiating: The Win-Lose Philosophy- The Win-Lose Philosophy of getting what you want from other people is simply, “I get what I want from you at your expense."
Win-Win Negotiating: The Win-Win Philosophy- The idea behind the Win-Win Philosophy is that I get what I want by helping others get what they want and vice versa.
Win-Win Negotiating - Introduction- Whenever I mention that the ability to negotiate is critical to success as a salesperson, I am almost always met with raised eyebrows.
Positioning Yourself for Success- When I speak of highly successful people, I'm not referring to people who inherited their wealth or people whose lottery ticket happened to hit.
Turning Your Customers Into A Sales Force - Introduction- Like it or not, every one of us is a salesperson. It's a fact of life. We're all selling something whether it be our friendship, an idea, a point of view, a product, or a professional service. The people to whom we try to sell these things are our customers. This means that our success is directly related to our ability to get our customers to buy whatever we are selling.
A New Year's Resolution We Can All Keep- While many New Year's resulutions such as losing weight, getting organized or expanding your horizons can be difficult to follow through on, here's one that isn't: be kind.
Why Not Make 2008 The Happiest Year Of Your Life?- If you want to make 2008 the happiest year of your life, all you need to do is to follow the advice of Og Mandino.
The Best Holiday Memories Are Created By The Things You Do, Not The Things You Buy- For a number of years, my wife conducted gift making workshops during early December. During these workships, she would poll the participants as to their most cherished holiday memories.
The Holiday Season Is A Great Time To Repair A Strained Relationship- With all the good will that gets passed around during the holiday season, it's the perfect time to repair any strained relationships you might have.
The Holidays Are The Perfect Time To Repair Strained Relationships-
Managing By Wandering Around Sends All The Right Messages- Managing By Wandering Around, or MBWA, is the practice of putting a smile on your face and casually circulating among your employees for the sole purpose of visitng with them.
The Secret To Being An Effective Boss- The secret to being an effective boss is to recognize that people intentionally regulate the amount of effort they put into their jobs based upon how they feel they're being treated.
All Of Us Need To Count Our Blessings- Life comes at us fast and hard and can have its share of negative experiences such as losses, setbacks disappointments and unfulfilled dreams.
A Management Lesson From A Professional Football Coach- USA Today recently ran a feature article on the New York Giants professional team. During the past three years, the team had been characterized by in-fighting, bickering and losing. This year the team has come together and turned its fortunes completely around.
Choosing To Succeed In Business- Outline of Success by Ross Reck.
Surprise! Surprise! The Better Your Treat Employees, The Harder They'll Work- Research studies have shown over and over that when employees feel they're being treated well, all sorts of business success indicators improve.
Character Counts- Recently, I received an email with a list of quick and easy ways to show good character and make your corner of the planet a better place to be.
Sometimes You Have To Fake It Till You Feel It- We've all heard how happy people are healthier, live longer, do better in relationships and have a greater sense of well being.
Being Optimistic Will Add Years To Your Life- A recent article in Prevention magazine cited research conducted at Yale University which found that being optimistic in middle age increases your life span by 7.5 years.
Being Thankful Will Make You Happier And Healthier- A Recent issue of USA TODAY reviewed a book titled Thank You Power: Making the Science of Gratitude Work for You.
No One Likes To Be Micromanaged- No one likes to be micromanaged--even the people doing the micromanaging.
The Power Of Kindness- When it comes to impacting people's lives, nothing is more powerful than kindness.
What Is It That Enables Some People To Persist?- Helen Gurley Brown once said, "The only thing that separates successful people from those that aren't is the willingness to work very, very hard."
The Power Of A Personal Letter- If your looking for a way to cheer someone up or brighten their day, try writing them a personal letter.
The Happiness Paradox- The interesting thing about happiness is that the harder you pursue it, the more it eludes you.
Executives And Managers Can Be Very Slow Learners- In 1927, three Harvard professors conducted research at a Western Electric plant in an attempt to find out what caused employee productivity.
Why Are Good Listeners So Popular?- It's because they care about the people they're listening to.
Are You Persistent Or Are You Stubborn?- Being persistent means to coninue steadfastly in some state, purpose or course of action, especially in spite of opposition or difficulty. Being stubborn is to be unreasonably obstinate; obstinately unmoving; often perversely unyielding; bullheaded.
People Who Work With Friends Are More Productive- According to a recent issue of USA Today, more and more research is showing that people who have friends at work are far more productive.
Our Dreams Come True When We Have The Courage To Pursue Them- Why does it take courage to follow your dream? Because following your dream often requires that you stop following the crowd and chart your own direction.
Growing Your Base Of Influence- Some people attempt to gain influence by calling attention to themselves--things they've accomplished, places they've been, things they own, people they know and so forth.
Avoid Putting Down Another Person's Idea- Always keep in mind that when someone puts forth an idea, their ego is connected to it.
A Problem Solving Lesson From Successful Athletic Coaches- On thing that highly successful athletic coaches have in common is that they are able to keep people and problems separate.
Taking People For Granted Will Erode Your Base Of Influence- One habit that's all too easy to fall into is to treat people like light switches--turn them on or pay attention to them when you want thier help and then ignore them until you want their help again.
Taking Good Care Of Your Employees Is Good Business- One of the things that high performing companies have in common is they care about their employees--big time!
How To Turn Things Around In A Hurry- Do you manage a department, team or sales force where employees routinely underachieve?
Acts Of Kindness Are Never Wasted- Some people look at performing acts of kindness as the expenditure of time and effort to benefit someone else. In reality, the big winner for being kind is you.
We Can All Be An Inspiration To Others- Recently, USA Today celebrated the 25th anniversary of its founding. As part of the celebration, it published a list of the 25 people that the USA Today staff determined had inspired us the most during that same time period.
Take The Time To Brighten Someone's Day--You'll Be Glad You Did- If someone appears to be down, take the time to build them back up.
How You Treat Others Reveals Your True Character- The way in which you treat others is how you put the real you on display for the whole world to see--and people will be watching and making judgements.
Which Kind Of Leader Are You?- Recently I received an email from a subscriber containing the following quote: "There are two types of leaders: those interested in the flock and those interested the fleece."
Hard Work, Not Talent Is The Stuff That Heros Are Made Of- While reading some of the hype that preceded the recent NFL draft, the comment that I kept seeing over and over was about how many talented players weren't willing to do the work necessary to take advantage of their talent.
Taking Risks Has Many Rewards- Television Commentator, Charles Kuralt, once said, "Great things are not accomplished by those who yield to trends and fades and popular opinion."
The Importance Of Taking A Day Off- A recent CareerBuilder survey found that more than half of all workers say they are under a great deal of stress and nearly 80 percent say they are burned out on the job.
People Remember Your Successes; They Don't Remember Your Failures- Legendary baseball player, Babe Ruth, struck out 1,330 times during his Major League career, but he's not remembered for that.
Loving Those Around You Makes You A More Effective Person- Eddie Robinson, the lengendary coach at Grambling State University, died recently. During his 57 year career he won 408 games (only one coach has won more) and more than 200 of his players went on to play professional football.
A Lesson From Kindergarten Students: Laugh More- The benefits from laughter are far too numerous to ignore.
Enthusiasm: The Real Difference-Maker In Your Life- Your level of enthusiasm plays a vital role in your success.